Returns & Exchanges
We want you to be completely satisfied with your Howard Miller purchase; if you are not, you may return eligible items within 30 days of delivery for a full refund. Please ensure all items are returned in their original packaging and condition to maintain their timeless quality.
Initiate Your Request
Contact our customer service team or log in to your account portal to request a Return Merchandise Authorization (RMA) number.
Secure Your Package
Carefully repack your item in its original box with all protective padding, manuals, and accessories included to prevent damage during transit.
Affix Shipping Label
Clearly mark the RMA number on the outside of the package and attach the provided prepaid shipping label or use a carrier of your choice.
Inspection and Refund
Once our warehouse receives and inspects the return for quality assurance, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing